Shipping and Delivery Policy

Last Updated: December 6, 2025

At SoftwareHope, we operate as a premier digital platform for software reviews, vendor listings, and lead generation services. As our offerings are strictly digital in nature (SaaS), our shipping and delivery policy is structured around the electronic provisioning of services and access rights.

1. Nature of Goods & Services

All products sold on SoftwareHope.com are digital goods. We do not sell, ship, or deliver physical items (boxes, CDs, or hardware). Therefore, no physical shipping address is required for delivery, and no physical shipping charges apply.

2. Mode of Delivery

Upon successful payment confirmation via our payment partners (Razorpay), delivery is executed via one of the following digital methods:

• Email Confirmation: License keys, invoices, and transaction receipts are sent to your registered email address.
• Dashboard Activation: Vendor credits, subscription plans, and lead data access are automatically unlocked within your user dashboard.
• API Provisioning: For enterprise integrations, API keys are provisioned securely via the developer portal.

3. Delivery Timelines

We strive to provide instant access to all our services. However, timelines may vary based on the nature of the transaction and provisioning requirements:

Note: In rare cases of payment gateway delays or manual fraud checks by banking partners, service activation may take up to 24 hours.

4. Shipping Costs

Since our delivery is 100% electronic:

• Domestic (India): ₹0.00 (Free)
• International: $0.00 (Free)

5. Delays & Service Interruptions

While our systems are automated, delays may occur due to:

• Incorrect email address provided during registration.
• Server downtime or scheduled technical maintenance.
• Payment being flagged for review by the banking partner.

If you do not receive access to your purchased service within the specified timeline, please contact our support team immediately.

6. Regulatory Compliance