1. Introduction

SoftwareHope gives users complete control over their personal data. In compliance with Meta (Facebook) Platform policies, this page explains how you can delete your account and all related information stored on SoftwareHope.

2. What Information We Store

Depending on your usage, we may store:

• Name and display name
• Email address
• Facebook / Google / LinkedIn user ID
• Profile details submitted by you
• Reviews, comments, ratings
• Technical logs (browser, device, IP, timestamps)

We do NOT store your Facebook password or sensitive credentials.

3. How to Request Data Deletion

You can request deletion of your SoftwareHope account using the following method:

Option 1 — Email Request

Email us at: help@softwarehope.com
Use the subject: "Data Deletion Request"
Please include:

• Your full name
• Your registered email address
• A statement requesting deletion of your data

4. What Will Be Deleted

After verifying your identity, we will permanently delete:

• Your SoftwareHope account
• Social login associations
• Your profile information
• Your reviews and any identifiable data
• Preferences and saved settings
• Access logs linked to your account

Some anonymized data may remain if legally required, but it will no longer be connected to your identity.

5. Deletion Timeline

Your data will be removed from active systems within:
✔ 48 hours after your request is approved.

Backups may take slightly longer, but your account becomes inactive immediately.

6. Contact Information

If you have questions or concerns about data privacy:

7. Policy Updates

This policy may be updated in the future to reflect changes in our services or Meta requirements.