So you’re looking to collect feedback, right? Maybe you need to know what your customers think, or you want to run a quick poll at work. Whatever it is, survey tools make life a whole lot easier. Instead of sending emails back and forth or trying to organize responses in a messy spreadsheet, these platforms do the heavy lifting for you.
In this article, we’re going through the best online survey tools that people in the USA actually use. We’ll cover free options, paid ones, and everything in between. Whether you need something simple like a free survey maker or a full-blown enterprise survey software, there’s something here for you. Let’s jump in.
Table of Contents
Comparison of 15 Best Online Survey Tools Popular In The USA
| Sr | Image | Name | Rating | Pricing | Compatibility | Features | Details Page |
|---|---|---|---|---|---|---|---|
| 1 |
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SurveyMonkey | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 2 |
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Qualtrics | Paid | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 3 |
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Google Forms | Free | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 4 |
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Typeform | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 5 |
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Microsoft Forms | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 6 |
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Jotform | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 7 |
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Alchemer | Paid | Windows, Mac, Linux, Web-based |
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View Details | |
| 8 |
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QuestionPro | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 9 |
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HubSpot Form Builder | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 10 |
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SurveySparrow | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 11 |
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Formstack | Paid | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 12 |
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Cognito Forms | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 13 |
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Zoho Survey | Freemium | Windows, Mac, iOS, Android, Web-based |
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View Details | |
| 14 |
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WPForms | Freemium | WordPress |
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View Details | |
| 15 |
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SurveyPlanet | Freemium | Windows, Mac, iOS, Android, Linux, Web-based |
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View Details |
1. SurveyMonkey : SurveyMonkey is super popular and easy, making it one of the best online survey tools for anyone.
SurveyMonkey
When you think about online surveys, SurveyMonkey is usually the one that pops into everyone’s head first. It’s been around forever, you know. And yeah, there’s a solid reason for that. This thing is really good for businesses, researchers, or even teachers who wanna grab info quick. It’s kinda one of those customer feedback tools that just does the job without any big hassle.
What I like best about SurveyMonkey is how you can do so much with it. Like, you can whip up simple polls. Or go all out and make these detailed employee engagement surveys with that branching logic stuff—you know, where the next question changes depending on what they pick. The whole interface is pretty straightforward, so you won’t feel lost or anything. And the dashboard for analytics? It throws up charts and graphs that actually make sense. You’ll totally get it once you start digging into the responses.
Key Features
- Tons of pre-made templates that save you time when building surveys
- Advanced logic and branching to show different questions based on answers
- Real-time analytics with charts that help you understand responses faster
- Integration with apps like Slack, Mailchimp, and Salesforce for better workflow
- Mobile-friendly surveys that look good on phones and tablets
- NPS survey tools built right in for measuring customer satisfaction
Pros & Cons
✅ Pros
- The template library is huge, so you can start quickly without building from scratch
- Reports are easy to read and you can export them in multiple formats
- Works smoothly with lots of other tools you might already be using
- Mobile app lets you check responses on the go, which is convenient
- Collaboration features make it easy to work with your team on surveys
❌ Cons
- The free version is pretty limited—you can only ask 10 questions per survey
- Pricing can add up fast if you need advanced features or more responses
- Some users say the interface feels a bit outdated compared to newer tools
Device Compatibility:
SurveyMonkey works on pretty much everything. Windows, Mac, iOS, Android—you name it. There’s a web version you can use from any browser, plus mobile apps if you prefer working from your phone.
Pricing:
There’s a free plan, but it’s basic. Paid plans start around $25 per month for the Standard plan, and the Advantage plan runs about $32 monthly. If you need enterprise survey software features, their Premier plan goes up to $99 per month. The pricing varies depending on whether you pay monthly or annually.
Customer Support:
Support’s available through email and live chat, which is helpful. They also have a pretty extensive help center with tutorials and FAQs. Response time is usually decent, though sometimes it takes a day or so for email replies.
2. Qualtrics: Big companies love Qualtrics as one of the best online survey tools for deep research.
Qualtrics
Qualtrics is basically the heavyweight champ of survey tools. It’s really built for serious research and big companies that need powerful data collection. Think universities, big corporations, and market researchers—they all love it because it can handle super complex projects. So if you’re doing academic research or need detailed customer feedback tools, Qualtrics has you covered.
This platform isn’t just about asking questions. It’s more about digging for deep insights. The analytics are next-level, and you can make surveys that change based on how people answer. It’s definitely not the simplest tool out there, but once you get the hang of it, the possibilities are kind of endless. Some folks do find it a bit overwhelming at first, which makes sense when you see everything it can do.
Key Features:
- Extremely powerful analytics and reporting that go way beyond basic charts
- Advanced survey logic with complex branching and display conditions
- API access for developers who want to integrate with custom systems
- Multi-language support so you can reach audiences around the world
- Text and sentiment analysis powered by AI to understand open responses
- White-label options for branding surveys completely with your company look
Pros & Cons
✅ Pros
- Perfect for enterprise survey software needs with unlimited customization options
- Security and compliance features meet strict standards like HIPAA and GDPR
- Phenomenal for academic research with tools specifically designed for that purpose
- Support team is knowledgeable and can help with complex survey design
- Integration capabilities with CRM and analytics platforms are top-notch
❌ Cons
- Way too expensive for small businesses or individuals just starting out
- Learning curve is steep—you'll need time to figure out all the features
- Interface can feel cluttered because there are so many options everywhere
Device Compatibility:
Works on Windows, Mac, and any device with a modern web browser. There are mobile apps for iOS and Android too, though most people use the desktop version for building surveys.
Pricing:
Qualtrics doesn’t show pricing publicly—you have to request a quote. From what people say online, pricing starts in the thousands per year. It’s definitely aimed at organizations with bigger budgets, not individuals looking for a free survey maker.
Customer Support:
Support is solid. You get access to dedicated account managers if you’re on an enterprise plan. There’s live chat, phone support, and an extensive knowledge base. Training resources are available too, which you’ll probably need given the complexity.
3. Google Forms: Google Forms is free and simple, making it one of the best online survey tools for quick tasks.
Google Forms
If you need something quick and free, Google Forms is your go-to. It’s part of Google Workspace, so it works perfectly if you’re already using Gmail or Drive. It’s super popular—teachers use it for quizzes, small shops use it to get customer feedback, and event planners handle RSVPs with it. Honestly, it’s just simple and it gets the job done.
The cool part? It’s completely free without any weird limits. You can make all the surveys you want and collect as many answers as you need, which is kind of rare now. But the downside is that it’s pretty basic compared to the best online survey tools out there. Sometimes that’s totally fine though, especially if you’re just gathering contact info or running a quick vote. You’ll see, it pretty much covers the basics without any fuss.
Key Features:
- Totally free with unlimited questions and responses—can’t beat that
- Automatic saving to Google Sheets so responses organize themselves automatically
- Collaboration features let multiple people edit the same form at once
- Quiz mode with automatic grading for teachers and trainers
- Basic branching logic to show different questions based on answers
- Works perfectly with other Google apps like Docs, Sheets, and Drive
Pros & Cons
✅ Pros
- Zero cost makes it perfect when you're on a tight budget
- Super easy to learn—you can create a form in like five minutes
- Responses automatically populate in a spreadsheet for easy analysis
- Sharing is simple since it generates a link you can send anywhere
- No account needed for respondents, which removes a barrier to participation
❌ Cons
- Design options are limited, so forms can look a bit plain
- Lacks advanced features like detailed analytics or complex logic
- Not ideal for professional branding since customization is minimal
Device Compatibility:
Google Forms works on absolutely everything since it’s web-based. Windows, Mac, Chromebook, iOS, Android—as long as you have a browser and internet, you’re good.
Pricing:
Completely free. Yep, no hidden costs or premium tiers. It comes with your Google account, which is also free.
Customer Support:
Support is through Google’s general help center and community forums. There’s no direct support line since it’s a free product. You can find tutorials and guides online pretty easily though.
4. Typeform: Typeform looks beautiful and fun, making it one of the best online survey tools to keep people interested.
Typeform
Ever get tired of those boring, old-fashioned surveys? Typeform fixes that by making them feel like a real conversation. Instead of throwing all the questions at you on one page, it shows just one at a time. That keeps you interested. It’s a really popular pick for getting customer feedback, finding new leads, or making fun quizzes. The whole design is modern and clean, so your surveys look pro without you trying too hard.
Honestly, people love how good Typeform looks. You can toss in pictures, videos, or even GIFs to make things more fun. It’s perfect for when you want people to actually like filling out your form, not just rush to finish it. Using it is super smooth, whether you’re on a computer or your phone. So if you’re kind of over the traditional survey format, this one’s definitely worth a look.
Key Features:
- One-question-at-a-time format that keeps respondents focused and engaged
- Beautiful templates with modern design that looks great right out of the box
- Logic jumps to personalize the survey experience based on previous answers
- Video and image embedding to make surveys visually appealing
- Integration with tons of apps like Google Sheets, Slack, HubSpot, and Zapier
- Calculation features for quizzes or forms that need scoring and results
Pros & Cons
✅ Pros
- Surveys look and feel more engaging than typical forms, so completion rates are higher
- Mobile experience is excellent—everything displays perfectly on phones
- Easy to use even if you've never built a survey before
- Conditional logic is intuitive and doesn't require technical knowledge
- Analytics provide helpful insights into drop-off rates and completion times
❌ Cons
- Free version only allows 10 responses per month, which fills up fast
- Can get pricey if you need more responses or advanced features
- One-at-a-time format isn't ideal for longer surveys where people want to see everything
Device Compatibility:
Works on all major platforms through web browsers. There are mobile apps for iOS and Android that make it easy to create and check forms on the go.
Pricing:
Free plan is available but limited to 10 responses monthly. Basic plan starts at around $25 per month, and the Plus plan runs about $50 monthly. Business plans are available starting at $83 per month for teams needing more features.
Customer Support:
Support is available through email and live chat for paid plans. Free users have access to the help center with articles and tutorials. Response times are usually pretty quick from what users report.
5. Microsoft Forms: Microsoft Forms works great with Excel, making it one of the best online survey tools for office work.
Microsoft Forms
Microsoft Forms is Microsoft’s answer to Google Forms, and it works really well if you’re already using Microsoft 365. It’s clean, simple, and integrates nicely with other Microsoft apps like Excel, Teams, and SharePoint. Businesses and schools that are in the Microsoft ecosystem find this super convenient. It’s one of those data collection tools that just makes sense if you’re already paying for Microsoft 365.
The interface is straightforward, so you won’t waste time figuring things out. You can create quizzes, polls, or standard surveys pretty quickly. It’s not as flashy as some SurveyMonkey alternatives. It’s reliable and does what it’s supposed to do. Plus, collaboration is smooth since multiple people can work on the same form just like in other Microsoft apps.
Key Features:
- Seamless integration with Microsoft 365 apps like Excel, Teams, and OneDrive
- Branching logic to show different questions based on responses
- Quiz mode with automatic scoring and feedback for educational purposes
- Real-time results that update as responses come in
- Theme customization to match your branding or preferences
- Export options to Excel for deeper analysis and reporting
Pros & Cons
✅ Pros
- Free for anyone with a Microsoft account, which many people already have
- Works beautifully with other Microsoft products you might already use
- Simple interface makes it easy to get started quickly
- Real-time collaboration lets teams work together on forms
- Mobile-friendly and responsive on all devices
❌ Cons
- Limited design flexibility compared to tools like Typeform
- Fewer third-party integrations than some other platforms
- Analytics are basic—not ideal if you need detailed reporting
Device Compatibility:
Runs on Windows, Mac, iOS, and Android through web browsers. Mobile apps are available, and it integrates directly into Microsoft Teams for easy access.
Pricing:
Free with a Microsoft account. If you have Microsoft 365 (which starts around $6 per month for personal use), you get additional features and more response capacity.
Customer Support:
Support is through Microsoft’s help center and community forums. If you’re on a Microsoft 365 business plan, you get access to their support team via chat and phone.
6. Jotform: You can customize almost anything in Jotform, making it one of the best online survey tools out there.
Jotform
Jotform is one of those versatile platforms that goes beyond just surveys. You can build forms for pretty much anything registrations, orders, applications, you name it. It is popular with small businesses and nonprofits because it offers a free survey maker with decent features. The drag-and-drop builder makes customization easy, even if you’re not tech-savvy.
What’s nice about Jotform is the massive template library. There are over 10,000 templates. So chances are you will find something that fits your needs without starting from scratch. Payment processing is built in too, which is handy if you’re collecting donations or selling products. It’s more than just employee engagement surveys—it’s a full form solution.
Key Features:
- Over 10,000 pre-built templates covering almost every use case imaginable
- Drag-and-drop form builder that’s super easy to customize
- Payment integration with PayPal, Square, Stripe, and other processors
- Conditional logic to show or hide fields based on user responses
- Mobile app for iOS and Android to manage forms on the go
- HIPAA compliance available for healthcare-related forms and data collection
Pros & Cons
✅ Pros
- Incredibly versatile—works for surveys, registrations, payments, and more
- Template library is huge, saving tons of time on form creation
- Free plan is generous with 100 monthly submissions included
- Lots of integrations with popular apps like Google Drive, Dropbox, and Mailchimp
- Customization options are extensive without being overwhelming
❌ Cons
- Interface can feel a bit cluttered with so many options available
- Some advanced features are locked behind higher-tier plans
- Loading times can be slow if you add too many fields or widgets
Device Compatibility:
Works on all major platforms through web browsers. Mobile apps are available for iOS and Android. Forms are responsive and look good on phones, tablets, and desktops.
Pricing:
Free plan includes 5 forms and 100 monthly submissions. Bronze plan starts at $34 per month, Silver at $39, and Gold at $99. Pricing can vary based on annual vs. monthly billing.
Customer Support:
Support is available through email and live chat. There’s an extensive help center with guides and video tutorials. Response times are generally good, though free users might wait longer.
7. Alchemer: Alchemer is powerful and flexible, making it one of the best online survey tools for gathering data.
Alchemer
Looking for the best online survey tools without the crazy price of something like Qualtrics? Check out Alchemer. It used to be called SurveyGizmo. It’s a solid pick for teams that want strong customer feedback tools, but aren’t a huge company. Lots of mid-sized businesses and researchers love it. You get advanced stuff, just without the big price tag. It’s pretty flexible, so you can run anything from a simple poll to a really complicated project.
Where Alchemer really stands out is customization. You can change pretty much everything—the kinds of questions, the logic, the reports… everything. Sure, there’s a bit of a learning curve. But it’s worth it if you need detailed data collection tools. And the integrations are solid too. So you can easily hook it up to your CRM or other business apps you use.
So if you’re checking out SurveyMonkey alternatives or need tools for employee engagement surveys or NPS survey tools, Alchemer is a great option to try. It works whether you need a free survey maker to start or are looking into enterprise survey software later on.
Key Features:
- Advanced survey logic and piping for personalized question flows
- Custom scripting options for developers who need specific functionality
- Robust reporting with customizable dashboards and data visualization
- API access for integrating with your existing systems and workflows
- Multi-user collaboration with role-based permissions for team projects
- Mobile SDK for embedding surveys directly into mobile apps
Pros & Cons
✅ Pros
- Powerful features rival enterprise survey software at a lower price point
- Customization options are extensive for those who need specific functionality
- Support team is responsive and helpful with technical questions
- Security and compliance features include SSO and data encryption
- Works well for both simple surveys and complex research projects
❌ Cons
- Interface isn't as modern or intuitive as newer platforms
- Pricing can still add up quickly as you add more features
- Setup takes time if you want to use advanced features properly
Device Compatibility:
Web-based platform works on Windows, Mac, and Linux through any modern browser. Mobile-responsive surveys work on iOS and Android devices.
Pricing:
Pricing starts around $55 per month for the Collaborator plan. Professional plan is about $165 monthly, and Full Access runs around $275 per month. Annual billing offers discounts.
Customer Support:
Support includes email, live chat, and phone for paid plans. There’s a knowledge base with documentation and tutorials. Response times are generally quick, especially for higher-tier customers.
8. QuestionPro: QuestionPro has strong features, making it one of the best online survey tools for serious feedback.
QuestionPro
QuestionPro is a full-featured survey platform that goes head-to-head with some of the big names out there. It’s used by market researchers, HR teams, and businesses for all kinds of data collection tools. You can run online surveys, but it also works offline, which is pretty handy. That means you can collect responses at events or places where the internet isn’t great.
One thing that really stands out is its research suite. If you’re doing serious market research, QuestionPro gives you tools made just for that. You’ll find things like MaxDiff analysis, conjoint analysis, and more. So it’s not just about asking questions. It’s about turning answers into insights you can actually use. And for HR teams, it also offers workforce analytics for employee engagement surveys, which is a big plus. Overall, it’s a strong option if you’re looking at the Best Online Survey Tools beyond the usual choices.
Key Features:
- Advanced research tools including conjoint analysis and MaxDiff testing
- Offline survey capability for data collection without internet access
- Workforce analytics specifically designed for employee engagement surveys
- White-label options to brand surveys with your company identity
- Multi-language support for reaching global audiences effectively
- Integration with popular tools like Salesforce, Slack, and Microsoft Team
Pros & Cons
✅ Pros
- Feature set is comprehensive and rivals top-tier platforms
- Offline mode is really useful for field research and events
- Pricing is more reasonable than some competitors with similar features
- Customer panels available for market research if you need respondents
- Reporting tools are detailed and provide actionable insights
❌ Cons
- Can be overwhelming for beginners due to the sheer number of features
- Some users report occasional bugs in the platform
- Customer support quality varies depending on your plan tier
Device Compatibility:
Web-based platform accessible from any device with a browser. Mobile apps for iOS and Android include offline survey capabilities. Works on Windows, Mac, and mobile devices.
Pricing:
Free version available with basic features. Essentials plan starts around $99 per month, Advanced at $195, and Team Edition at $299 monthly. Enterprise pricing requires a custom quote.
Customer Support:
Support includes 24/7 live chat, email, and phone for paid plans. Free users have access to the help center and community forums. Higher-tier plans get dedicated account managers.
9. HubSpot Form Builder: HubSpot helps you catch new leads, making it one of the best online survey tools for growing a business.
HubSpot Form Builder
HubSpot’s Form Builder comes as part of its full CRM setup. So honestly, it works best if you’re already using HubSpot for your marketing or sales work. It’s not a separate survey tool like many of the best online survey tools out there. But because it connects so smoothly with everything else in HubSpot, it still deserves a spot on the list. Where it really does well is lead generation and customer feedback.
The nice part is that every form response syncs straight into your HubSpot CRM. You don’t have to move data around or upload anything later. All the info just shows up in your contact list. You can use it for surveys, of course. But it’s also very handy for capturing leads, setting up meetings, and collecting basic details. If you’re running inbound marketing campaigns, this tool feels like a natural fit. Everything stays connected, and you’re not switching between different tools all the time.
Key Features:
- Native integration with HubSpot CRM for automatic contact management
- Progressive profiling to gradually collect more information from returning visitors
- Smart fields that pre-populate with known contact information
- Conditional logic to show relevant questions based on responses
- A/B testing capabilities to optimize form conversion rates
- Notifications and workflows that trigger based on form submissions
Pros & Cons
✅ Pros
- Seamless CRM integration eliminates manual data entry completely
- Free to use if you're on HubSpot's free CRM plan
- Forms can be embedded anywhere or shared via links easily
- Analytics show form performance and conversion metrics
- Workflow automation based on form submissions saves time
❌ Cons
- Really only makes sense if you're already using HubSpot
- Not as feature-rich as dedicated survey platforms for research purposes
- Advanced features require paid HubSpot plans which can get expensive
Device Compatibility:
Web-based and works on all devices through browsers. Forms are mobile-responsive. You can embed them on websites or share direct links that work on any device.
Pricing:
Free with HubSpot’s free CRM. Marketing Hub Starter is around $45 per month if you need more features. Professional and Enterprise plans range from $800 to $3,600 monthly.
Customer Support:
Support varies by plan. Free users get help center and community access. Paid plans include email support, and higher tiers get phone support and dedicated onboarding.
10. SurveySparrow: SurveySparrow feels like a chat, making it one of the best online survey tools for mobile users.
SurveySparrow
SurveySparrow uses a chat-style approach, kind of like Typeform, but with a few extra touches of its own. The chat-like layout makes surveys feel less stiff and more fun to answer. It works well for NPS survey tools, tracking customer happiness, and collecting employee feedback. The company calls it an “experience management” tool, which really just means it helps you understand how people feel about your business.
What really makes SurveySparrow stand out is its recurring surveys feature. If you need to check in with customers or employees again and again, you can set surveys to send out automatically on a schedule. And the mobile app is pretty solid too, which helps when you’re handling surveys while on the move. Overall, it feels more modern than many SurveyMonkey alternatives. The costs less than most big enterprise tools.
Key Features:
- Conversational survey interface that feels like chatting rather than filling forms
- Recurring surveys for continuous feedback collection over time
- White-label options to customize with your branding completely
- Multi-channel distribution via email, SMS, web links, and social media
- Offline survey app for collecting responses without internet connectivity
- NPS, CSAT, and CES tracking specifically designed for customer experience
Pros & Cons
✅ Pros
- Chat-style surveys tend to get higher completion rates than traditional formats
- Executive dashboard provides clear overview of all survey metrics
- Automation features save time on recurring feedback collection
- Mobile app is well-designed and functional for field work
- Affordable compared to enterprise survey software options
❌ Cons
- Free plan is quite limited with only 10 responses per month
- Some features feel buggy occasionally according to user reviews
- Customer support response time could be faster
Device Compatibility:
Works on Windows, Mac, iOS, and Android. Web-based platform accessible through browsers, plus dedicated mobile apps for smartphones and tablets.
Pricing:
Free plan available with 10 responses monthly. Basic plan starts at around $19 per month, and the Business plan is about $49 monthly. Enterprise pricing is available on request.
Customer Support:
Email and live chat support available. There’s a help center with articles and video tutorials. Response times are decent, though premium support is available for higher-tier plans.
11. Formstack: Formstack helps automate tasks, making it one of the best online survey tools for saving time.
Formstack
Formstack is a solid option when surveys alone aren’t enough. It’s more of a full data collection tool than just a survey app. You can build forms, manage documents, and set up workflows all in one place. A lot of businesses use it for customer feedback tools, but also for internal work. It’s pretty popular in healthcare, education, and finance. That’s mainly because it takes security and compliance seriously.
The workflow automation is where Formstack really stands out. You can make forms that kick off actions on their own. Things like sending a confirmation email, updating a database, or creating tasks in a project tool. It’s more advanced than a basic free survey maker, so it can feel a bit technical at first. But if you actually need automation, it’s worth it. The platform also includes e-signatures and document generation, which can save time and cut down on manual work.
Key Features:
- Powerful workflow automation that connects forms to your business processes
- Over 300 integrations with popular apps like Salesforce, Slack, and Google Workspace
- HIPAA and GDPR compliance for handling sensitive data securely
- Conditional logic and calculations for complex form requirements
- E-signature functionality for contracts and approval workflows
- Offline forms that sync data when connection is restored
Pros & Cons
✅ Pros
- Automation capabilities reduce manual work significantly
- Security features meet strict compliance standards for regulated industries
- Template library is extensive with professionally designed options
- Customer support is knowledgeable and helpful with setup
- Works well for both simple surveys and complex business processes
❌ Cons
- Pricing is on the higher side for small businesses or individuals
- Learning curve exists for setting up advanced workflows
- Interface feels a bit corporate and less modern than some competitors
Device Compatibility:
Web-based platform works on all major operating systems. Mobile-responsive forms work on smartphones and tablets. Mobile apps available for iOS and Android.
Pricing:
Plans start around $50 per month for the Bronze tier. Silver is about $83 monthly, Gold runs around $208, and Platinum is approximately $416 per month. Annual billing offers discounts.
Customer Support:
Email and live chat support included. Phone support available for higher-tier plans. Knowledge base has extensive documentation. Priority support offered on premium plans.
12. Cognito Forms: Cognito Forms handles math easily, making it one of the best online survey tools for complex needs.
Cognito Forms
Cognito Forms isn’t very popular yet, but it honestly does a lot for what it is. It works really well when you need to collect payments along with form data. Nonprofits often use it for donations. Businesses use it to take orders. And schools use it for registrations and sign-ups. The free plan is actually quite generous, which is great if you’re trying to save money but still need useful features that get the job done.
One thing that really stands out is the calculation and formula feature. You can make forms that add totals, apply discounts, or change results based on what someone fills in. That’s not something you expect from a tool that also offers a free survey maker option. It feels more powerful than it looks at first. The interface is simple and clean, so even if you’re not technical, you can still build forms that feel advanced.
Key Features:
- Advanced calculations and formulas built into form fields
- Payment processing through Square, Stripe, and PayPal integrated directly
- Unlimited forms and entries even on the free plan
- Conditional logic to show or hide fields based on responses
- File uploads with storage included in your plan
- HIPAA compliance available for healthcare data collection
Pros & Cons
✅ Pros
- Free plan is genuinely useful without annoying limitations
- Calculation features are more advanced than most competitors
- Pricing is transparent and affordable for paid plans
- Form templates help you get started quickly
- Security features include encryption and HIPAA compliance options
❌ Cons
- Not as well-known, so fewer integrations with third-party apps
- Design customization is somewhat limited compared to platforms like Typeform
- Reporting and analytics are basic on lower-tier plans
Device Compatibility:
Web-based platform accessible from any device with a browser. Forms are fully responsive on mobile devices. Works on Windows, Mac, iOS, and Android.
Pricing:
Free plan includes unlimited forms and up to 500 entries. Pro plan starts at $15 per month, Team at $35, and Enterprise at $99 monthly. Annual billing provides savings.
Customer Support:
Email support available for all users. Response times are generally within 24 hours. Help center includes documentation and tutorials. Phone support isn’t offered.
13. Zoho Survey: Zoho Survey is cheap and smart, making it one of the best online survey tools for small teams.
Zoho Survey
Zoho Survey is part of the bigger Zoho family of business apps, and that’s honestly its biggest strength. If you’re already using Zoho CRM, Projects, or any other Zoho tools, this just slides right in. You don’t have to learn a whole new system or move data around. Everything stays inside the same Zoho setup, which is kind of nice if you like things simple and organized.
When it comes to pricing, Zoho Survey makes a lot of sense, especially if you’re watching your budget. The free plan lets you collect 150 responses per survey, and that’s more than many other survey tools allow. You get plenty of question types to work with, and the branching logic does what it’s supposed to do. No surprises there. It’s not flashy, and it doesn’t try to be. But it’s reliable, easy to use, and for most businesses, that’s really all you need.
Key Features:
- Integration with Zoho’s full suite of business applications
- Multi-language surveys to reach international audiences
- Custom themes and branding to match your company identity
- Skip logic and piping for personalized survey experiences
- Offline survey app for collecting responses without connectivity
- Real-time reporting with exportable charts and graphs
Pros & Cons
✅ Pros
- Affordable pricing makes it accessible for small businesses
- Free plan is usable with 150 responses per survey allowed
- Integration with other Zoho apps creates seamless workflows
- Question types cover most common survey needs
- Mobile app works well for managing surveys remotely
❌ Cons
- Interface looks a bit dated compared to newer survey tools
- Advanced features require higher-tier plans
- Limited integrations outside the Zoho ecosystem
Device Compatibility:
Web-based and works on all platforms through browsers. Mobile apps available for iOS and Android. Surveys are responsive and display properly on all screen sizes.
Pricing:
Free plan includes 150 responses per survey. Plus plan is around $25 per month, Pro at $75, and Enterprise at $99 monthly. Annual billing offers discounts.
Customer Support:
Email support and live chat available. Help center has guides and FAQs. Response times are reasonable. Premium support available for higher-tier plans.
14. WPForms: WPForms is great for WordPress sites, making it one of the best online survey tools for bloggers.
WPForms
WPForms is really meant for WordPress users. If your website is on WordPress, then yeah, this is probably one of the simplest ways to add surveys or forms. It works as a plugin, which honestly makes life easier. You don’t have to mess around with outside tools or deal with annoying embed codes. You install it, open it up, and you’re good to go. A lot of WordPress sites already use WPForms too. People use it for contact forms, surveys, payment forms, and other everyday stuff.
The drag-and-drop builder is easy, even if you’ve never done this before. You can make a survey pretty fast, sometimes in just a few minutes, and there’s no coding involved at all. That’s why bloggers and small business owners stick with it. It just works. If you’re looking for a free survey maker and don’t want anything complicated, this is a good option. The Lite version is free, no catch. And later on, if you need more features or extra integrations, upgrading is always there.
Key Features:
- Native WordPress plugin that integrates directly with your site
- Drag-and-drop builder that’s easy to use for beginners
- Pre-built templates for common form types and surveys
- Conditional logic to show or hide questions based on answers
- Payment integrations with PayPal, Stripe, Square, and Authorize.net
- Spam protection through CAPTCHA and custom verification
Pros & Cons
✅ Pros
- Perfect integration if you're running a WordPress website
- Free version (WPForms Lite) is available in the WordPress repository
- Setup is quick and doesn't require technical knowledge
- Entries are stored in your WordPress database for easy access
- Support for Gutenberg and classic WordPress editors
❌ Cons
- Only works with WordPress—not useful if you're on other platforms
- Advanced survey features require premium plans
- Analytics are basic compared to dedicated survey platforms
Device Compatibility:
WordPress plugin works on any site running WordPress 5.2 or higher. Compatible with most WordPress themes and page builders. Mobile-responsive by default.
Pricing:
WPForms Lite is free. Pro plans start at $49.50 per year for Basic, $99.50 for Plus, and $199.50 annually for Elite. Prices are for single-site licenses.
Customer Support:
Email support available for paid users. Free version relies on WordPress.org forums. Documentation and tutorials available in the help center. Response times are typically within 24-48 hours.
15. SurveyPlanet: SurveyPlanet gives you unlimited questions, making it one of the best online survey tools for free.
SurveyPlanet
SurveyPlanet is kind of an underrated tool, and it honestly deserves more attention. It lets you create unlimited surveys and collect unlimited responses on the free plan, which you don’t see very often anymore. The layout is clean and simple, so it’s easy to get around. That makes it a nice choice if you’re new to making surveys. Small businesses and individuals who want a free survey maker without annoying limits should really take a look at this one.
The platform keeps things simple, but it still does what you need. You can build surveys quickly, share them without trouble, and see results in real time. There’s no confusing setup or big learning curve to deal with. It may not have all the extra features you’d find in enterprise survey software, but for basic data collection, it works really well.
Key Features:
- Unlimited surveys and responses completely free forever
- Photo choice questions for more engaging visual surveys
- Custom themes to match your brand or personal style
- Export results to Excel or PDF for further analysis
- Email notifications when responses come in
- Branching and skip logic for personalized survey paths
Pros & Cons
✅ Pros
- Genuinely free with no response limits or hidden fees
- Simple interface makes creating surveys fast and easy
- No watermark on free surveys, which is nice
- Real-time results update as people submit responses
- Mobile-friendly surveys work well on all devices
❌ Cons
- Analytics are pretty basic with limited visualization options
- Fewer question types compared to premium platforms
- Customization options are somewhat limited on the free plan
Device Compatibility:
Web-based platform works on any device with internet and a browser. Surveys are mobile-responsive. Works on Windows, Mac, iOS, Android, and Linux.
Pricing:
Free forever plan with unlimited surveys and responses. Pro plan is available for around $20 per month annually if you need advanced features like exporting and customization.
Customer Support:
Email support available. Response times can be slow since it’s a smaller company. Help center has basic documentation and FAQs. No live chat or phone support.
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20 Best Business Process Automation Software & Workflow Tools (2026 Review)
Vijay Datt is a website developer, software expert, and SEO specialist. He writes about the latest software, graphic design tools, and SEO strategies. With expertise in web development and image creation, he helps businesses grow online. His articles provide valuable insights to enhance digital success.
